CUSTOMER SERVICE

Reason
Email
Telephone
Message
Information and Buget
dayapartment calendar dayapartment calendar

Frequent Questions

ACCOMMODATION OWNERS

How can I collaborate with dayApartment as an accommodation supplier? 

If you own apartments or real estate properties and would like to partner with dayApartment, you can begin the process by contacting our team at info@dayapartment.com. We will outline our requirements and explain the next steps.   

We evaluate each proposal individually to ensure it meets our quality standards and the needs of our corporate clients. Our goal is to establish stable, efficient, and mutually beneficial partnerships. 

 

What requirements must the apartments meet? 

Accommodations must be fully equipped and prepared for temporary stays. 

We particularly value: 

Our team conducts preliminary validation to ensure the property meets dayApartment’s standards and corporate client expectations. 

 

What type of clients does dayApartment work with? 

dayApartment works with companies and professionals in corporate mobility, such as: 

These are professional stays, ensuring responsible use of the property. 

 

How are bookings and operations managed? 

dayApartment centralizes booking management and the relationship with the end client, simplifying the process for accommodation suppliers. 

We take care of: 

This allows suppliers to delegate commercial management and focus on profitability and property maintenance. 

 

Where do we operate? 

At dayApartment, we operate across all of Spain, offering accommodation in major cities as well as smaller towns and locations. 

This allows us to adapt to each client’s needs, whether they need to work in urban, coastal, or rural environments, always ensuring a comfortable, accessible, and well-connected experience. 

 

What are the benefits of collaborating with dayApartment? 

Collaborating with dayApartment allows you to: 

Our approach focuses on maximizing profitability while maintaining high-quality standards. 

 

How can I contact dayApartment? 

To start a collaboration or resolve any inquiries, you can contact our team via: 

 

If you are interested in collaborating with us, you can also create an accommodation provider account on our web here

Our team will be happy to assist you and guide you throughout the onboarding process as an accommodation provider! 

View our partnership terms and conditions here.

Day Apartment is based in Spain. For more information, please visit the “About Us” section. 

 

 

 

CLIENTS

What do we offer? 

At dayApartment, we provide a simple, fully managed corporate accommodation service so you don’t have to worry about anything. We understand how important it is to feel at home when you are away, which is why we take care of every detail of your stay. 

We support you from the first contact to the end of your stay, offering a clear, secure process always focused on your comfort. 

 

How do I book an apartment? 

It's very simple. Send us a booking request with all the details about your accommodation needs: 

Our team will check availability and send you a budget for your booking request. 

 

What is the arrival process like? 

Once your booking is made, you will receive a confirmation email. In addition, you will also receive the check-in instructions prior to your arrival. 

 

Can I cancel or modify my booking? 

Our terms are always flexible. Unless a different cancellation policy is specified in the quote we send you, our terms and conditions are as follows: 

 

What is included in the price? 

The price includes: 

In your quote, we will clearly indicate when VAT, utility costs, and any additional services during your stay (such as linen replacement, weekly apartment cleaning, etc.) are included and when they are not. 

 

What are the check-in and check-out times? 

Check-in 

Check-out 

 

How do I access the apartment? 

There are two options: 

You will always receive check-in instructions before your arrival, and we will be available to assist you with any questions you may have. 

 

Is there a security deposit? 

Yes, the amount varies depending on the length of stay and will be specified in your quote. The security deposit: 

 

What type of contracts do we offer? 

We offer flexible, temporary stays, from mid-term to monthly or long-term rentals, tailored to the needs of companies and professionals. 

 

How often is the apartment cleaned? 

Cleaning frequency depends on the apartment and length of stay. 

The apartment is always cleaned before your arrival. If you require additional cleaning services during your stay, let us know and we will arrange it. 

 

What happens in case of a maintenance issue? 

We have a support team available. In case of any issue, please contact us via email, and we will handle the situation as soon as possible. 

 

Can I extend my stay? 

Yes, subject to availability. We recommend informing us as early as possible. 

 

Are pets allowed? 

It depends on the apartment. Please check with us before booking. 

 

Can I request an invoice? 

Yes, you can request it by emailing info@dayapartment.com 

 

Contact 

If you need help with your booking or have any questions during your stay, you can contact us through: 

We’ll be happy to assist you at any time and make sure you have a comfortable, safe, and hassle-free stay! 

We also have active social media accounts where we share news, recommendations, and updates about our services. We invite you to check out our LinkedIn and Instagram

 

Solicita información